FAQ | Pranapass

How do payouts work?

Payouts take 4 business days (2 days for payment processing + 2 days for payout)
The first payout takes 10 business days

How much does Pranapass cost?

Our goal is to offer pricing that's simple, transparent and affordable. Pranapass costs:

$0/month with no card required
A processing fee per booking, e.g. in Australia 4.1% + $0.50 per transaction (card & direct debit) (see pricing for your country's rates)
Processing rate 1.8% higher for international cards.
Studio responsible for chargebacks
Larger plans available for larger studios (see pricing)

I'd like to use Pranapass for my Yoga Studio, how do I sign up and get started?

Click 'Add your studio for free' on the home page (or 'Add your studio' at the bottom of any page) and create your account
Enter Studio details, it will guide you through onboarding via stripe. Stripe can take up to 48 hours but often just takes a few minutes for them to process your onboarding.
Once you're onboarded, enter your upcoming classes and start accepting bookings right away.
(optional) Add your booking widget to your website. You'll find the code in your studio's settings.

How do class credits work?

If a student cancels before the cutoff (default 2 hours before class start time; configurable), they'll receive credit for the full value of the class
Credits are automatically be applied when they book future classes at your studio

How do I add a class?

How do I cancel a class?

If the class has no bookings, click the 'x'
If the class has bookings, click 'edit' -> 'Cancel Class' -> 'Cancel class and notify students who have bookings'

How do I edit my studio information?

How do I edit my studio settings?